Encrypted Data Flows
Client, API, and service traffic is protected with secure transport layers and modern encryption standards in transit.
Trust Center
Security and Resilience
We combine data protection, access control, network defense, and operational resilience in one security model.
EncryptionTenant isolationContinuous monitoringBackup and recovery
Monitoring
24/7
Transport
TLS
Access
RLS + RBAC
Recovery
PITR
Core Security Controls
Foundational controls implemented directly in our application layer:
Tenant-Level Data Separation
Each company's data is logically isolated. Policy-based authorization prevents cross-account access.
Enterprise-Grade Cloud Foundation
Our platform runs on enterprise capabilities including managed databases, global edge delivery, autoscaling, and secure deployment pipelines.
Data Usage Policy
We do not sell, rent, or use customer data for ad profiling. Data processing is limited to service delivery.
Input Validation and Error Guardrails
API inputs are validated for type and format; malformed or out-of-scope requests are rejected safely.
Auditable Activity Trails
Critical flows such as email dispatch and quote views are logged for retrospective analysis and incident review.
Infrastructure-Layer Security Capabilities
We integrate the key security and resilience features provided by our infrastructure partners:
Edge Perimeter Protection
Global edge controls apply malicious traffic filtering, rate limiting, and request protection at the perimeter.
DDoS and Traffic Resilience
Distributed network architecture and automatic routing help maintain service continuity under high-volume attacks.
Managed TLS and Certificate Lifecycle
Certificate provisioning and renewal are automated by managed infrastructure, with secure HTTPS enforced.
Managed Database Security
Database policies, secure connections, and backup mechanisms are centrally managed in the data layer.
Backups, Snapshots, and Point-in-Time Recovery
Data durability is supported with recurring backups and restore workflows to specific points in time.
Secure Deployments and Isolation
Deploy pipelines run in isolated environments with controlled rollouts to reduce blast radius during change.
Operational Security Practices
We pair technical controls with disciplined operations:
- Security patches and dependency updates are tracked continuously.
- Service health metrics and error telemetry are monitored actively.
- Configuration and secret handling follow least-privilege principles.
- Incident workflows are defined for detection, impact analysis, and response.
Shared Responsibility Model
Security is a shared responsibility across the platform, admins, and team members.
Our responsibility
Infrastructure security, application safeguards, backup strategy, and system monitoring.
Customer responsibility
Strong password policies, user lifecycle management, correct role assignment, and endpoint security.
Frequently Asked Questions
Most common questions about our security approach:
Is my data truly isolated from other companies?
Yes. Data access is scoped by company identity and policy rules. Cross-tenant access is blocked at both application and database layers.
Is encryption only in transit, or also at rest?
Both. Encryption is applied in transit and at rest. Secure transport is enforced and encrypted storage protections are in place.
What happens in case of outages or data-loss risk?
Recovery scenarios are supported with backups, snapshots, and point-in-time restore capabilities. Incident workflows include impact analysis and rollback planning.
How can I report a security issue?
You can use our direct security contact channel. Reports are triaged with priority, and remediation timelines are shared when needed.
Security Release Notes
We publish notable security improvements in chronological order.
Q1 2026
Monitoring and auditability improvements
More consistent logging and improved operational visibility were added for critical flows.
Q4 2025
Access policies hardened
Role-based authorization and company-scope checks were tightened.
Q3 2025
Backup and recovery coverage expanded
Recovery procedures were reviewed, improving data durability and restoration workflows.
For security questions or disclosures: contact@offerver.com